1. Introduction
Welcome to Vasudhaya. We are a pure organic Kachi Ghani oil brand based in Damoh, Madhya Pradesh, India. We are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it and how we protect it when you visit our website or contact us on WhatsApp.
2. Information We Collect
Since our website has no login system, no shopping cart and no payment gateway, we collect very minimal information. We only collect:
Your name when you contact us to place an order. Your phone number when you message us on WhatsApp. Your delivery address when you place an order. Your enquiry or message when you contact us through our website form. Basic website usage data collected automatically by our hosting provider Hostinger.
3. How We Use Your Information
We use your information only to:
Process and deliver your order. Communicate with you about your order on WhatsApp. Reply to your enquiries and questions. Send you information about new products or offers if you have agreed to receive them. Improve our products and services.
We never use your information for automated advertising, profiling or any other purpose beyond serving you directly.
4. WhatsApp Communication
All orders are placed through WhatsApp. When you message us on WhatsApp your conversation is also subject to WhatsApp’s own Privacy Policy by Meta. We only use information shared in those conversations to fulfill your order. We will never share your WhatsApp number or chat with any third party without your permission.
5. Payment & Financial Information
We do not have an online payment system on our website. All payments are made directly via UPI or bank transfer. We do not store, record or have access to any of your payment credentials or bank details.
6. Sharing of Information
We do not sell, rent or trade your personal information to anyone. Your information may only be shared in these cases:
With our courier or delivery partner — only your name and address to deliver your order. If required by law or a government authority.
7. Data Security
We take reasonable steps to protect your information. All order conversations happen over WhatsApp which uses end to end encryption. We do not store your payment details anywhere.
8. Cookies
Our website may use basic cookies set by our hosting provider Hostinger for website performance and analytics. These cookies do not collect any personally identifiable information. You can disable cookies in your browser settings at any time.
9. Children’s Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children.
10. Your Rights
You have the right to:
Ask us what personal information we hold about you. Request correction or deletion of your personal information. Opt out of receiving promotional messages from us at any time.
To exercise any of these rights simply message us on WhatsApp.
11. Third Party Links
Our website may contain links to external websites like Amazon or social media platforms. We are not responsible for the privacy practices of those websites. Please read their privacy policies separately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to check this page regularly.